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Conversation: 40

Dry Cleaning Emergency

Speak with Alice

Speak with Mark
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Alice: I have an emergency. I spilled coffee on my dress and I need it dry cleaned as soon as possible.
Mark: When do you need it?
Alice: Tonight.
Mark: That is very short notice. We have a lot of customers this week.
Alice: It is my wedding anniversary and I would really like to wear this dress.
Mark: Wow! That is a big stain.
Alice: I am desperate. I will pay extra.
Mark: You have been a good customer for many years. I will do it for no extra charge.
Alice: Thank you so much! I will tell all of my friends about this place.
Mark: Thank you, too. It will be ready by 4 PM.