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Conversation: 115

Talking to Hotel Staff


Speak with Chris

Speak with Edward
20176106225con3.mp3
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Hotel customer: Im not happy with my room.
Hotel clerk: May I ask what is wrong?
Hotel customer: I asked for a room with a view. This room has no view.
Hotel clerk: Im sorry, but we do not have any more rooms available tonight.
Hotel customer: When I made the reservation, I paid for a room with a view.
Hotel clerk: I understand. Im very sorry, but all of the rooms are occupied.
Hotel customer: This is unacceptable.
Hotel clerk: We will discount your room rate.
Hotel customer: Our company does a lot of business with this hotel. I will be telling my boss about this.
Hotel clerk: May we offer you a free stay next time? It will be a room with a view. I will guarantee it.